Turn Maintenance Chaos Into Seamless Operations
Join 50+ property managers who automated maintenance. Dispatch in minutes, not days.
The Property Manager's Dilemma
Requests get lost
Maintenance requests buried in email and voicemail. Tenants repeat themselves; you waste time chasing details.
Manual triage eats hours
You categorize, find the right vendor, call or text them, then track status in spreadsheets or sticky notes.
No visibility until it's done
No real-time view of who's assigned, when they're coming, or whether the job is complete until the invoice shows up.
How It Works
Tenant texts your property number
Tenants send a simple SMS describing the issue. No app, no portal login.
Your system reviews the request instantly
It reads the tenant's description, identifies the issue type, assesses urgency, and prepares it for dispatch — in seconds.
Vendors get dispatched automatically
The right vendor is contacted by SMS. They confirm, show up, and update status, all via text.
You approve and pay
When you're ready, approve the work. Invoices and payments flow through Stripe. No paper checks.
Key Features
Automatic request review
Reads each request, identifies the trade needed, and estimates urgency — without you touching it.
SMS-first communication
Tenants, vendors, and you communicate entirely by text. No apps, no portals, no training.
Auto vendor dispatch
The right vendor is contacted automatically, matched by trade and availability.
Invoice & payments
Approve work, pay vendors, and close tickets in one place. No paper checks.
Approval workflow
Set rules per property. Approve or reject jobs by SMS or from your dashboard.
Real-time reporting
Track response time, cost per ticket, and vendor performance across all properties.
What Property Managers Say
“We cut our average time from request to first vendor contact from hours to under 10 minutes. Tenants notice.”
“No more lost requests in email. Everything is in one place and I can approve or reject from my phone.”
“Vendors love getting one text with the job details. We love not playing phone tag.”
How We Compare
We focus 100% on getting maintenance done fast. Full property management suites do more, but maintenance is often an afterthought.
| Feature | Remote Property Manager | Buildium | AppFolio | Manual |
|---|---|---|---|---|
| SMS-first communication | ||||
| Smart triage (auto-categorize) | ||||
| Auto-dispatch to vendors | ||||
| Integrated payments (Stripe) | ||||
| Dispatch in minutes | ||||
| Low learning curve (SMS) | ||||
| Vendor payment automation |
Simple, Transparent Pricing
Simple tiers by portfolio size. Free 14-day trial when you book a consultation.
Starter
1–10 units
Everything you need to automate maintenance dispatch.
- Smart triage & SMS dispatch
- Approval workflow
- Payment integration
- Up to 10 units
- Email support
Growth
11–50 units
Priority dispatch and deeper visibility.
- Everything in Starter
- Priority vendor queue
- Advanced reporting
- Up to 50 units
- Priority support
Enterprise
50+ units
Custom scale and dedicated support.
- Everything in Growth
- Unlimited units
- Dedicated success manager
- API access
- SLA
Frequently Asked Questions
Stop managing maintenance requests manually
Book a free consultation. We'll walk you through setup and answer any questions.